Support
Support Services
For pre-sale enquiries
Email: sales(at)eurekapacific.com.au
For general consumer/end-user support enquiries
Monday - Friday
Email: support(at)eurekapacific.com.au
Phone: 02 9439 7553
Please note: We are best able to provide support when sufficient details are provided. Please use the support email address to detail the problem and we'll get in touch as soon as possible.
For Consumer Store Policies on Delivery Times and Returns read here
For professional support services
Monday - Friday
Email: sales(at)eurekapacific.com.au
Phone: 02 9439 7553
Please note: Hourly rates for non-warranty issues may apply depending on your requirements.Product Support
Find technical information, register a product, a
uthorise software, find w
arranty Information, read about
Interoperability/Certifications, access
Troubleshooting notes, Tips & FAQs.
Access the Active Support Desk, FAQs and Software Downloads.
Drivers and Keyboard FAQs.
Worldwide support and downloads
Software downloads, firmware and manuals.
Documentation, downloads, worldwide support.
Tips & Troubleshooting.
Fission Software
Contact Eureka: support(at)eurekapacific.com.au
FAQs.
Sonic Solutions
Contact Eureka for details on Support Plans:
support(at)eurekapacific.com.au
Find solutions in Tiger Support Forums
Contact Eureka for licensing issues: support(at)eurekapacific.com.au
